Well, more or less. It’s been my second day at work today, and it’s getting along quite nicely. It’s so much to learn, but we’re taking it nice and easy. Today, first part of the day, I worked on getting our PGP keys to work, so I could sign the applications for domain-names going to NORID (That’s for registering .no domains). That took quite a while, seeing as the program I was using (WinPT) had some strange bugs in it, but I managed to get it working in the end.
Next up I learned how the transfering of domains betwen costumers worked, and what to do if we were missing a consent form from the previous owner, or the new one. Also, I got access to the administration systems for accessing the WHM and CPanel systems that Crystone uses. (They’re basically just fancy names for a frontend that makes it easier for the users to administer their domains and webhotels).

It takes allot of reading, and studying, but as previously stated, I’m getting the hang of it. Hopefully the guy that’s been sick for the last two days will be back tomorrow, and teach me much more about how everything binds together. Seeing as right now I’m at a bit of a loss on where to look for things when a costumer gets in touch with us.

Oh, and I got an digital access-card and a cellphone subscription (NetCom) as well today ^^. The access-card is for, well, access…duh. And the cellphone subscription is for the work-phone I’m going to use. See we don’t use any landlines at work, only cellphones. So all phonecalls gets routed to the various cellphones from the switchboard. Kind of cool really :)

Tomorrow I’ll continue learning about registering domains and figuring out how the different servers work, and how to access them to find out what might be wrong. My main job over the next weeks will probably be registering, renewing and deleting domains to bring everything up to speed, while combining it with a bit of phone support on peak hours. After that I will probably be put to better use by either doing more support or being sent out to Malvik for server monitoring and maintenance. We’ll see how fast I catch on.